bdn88 Privacy Policy

1. Introduction

bdn88 is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on protecting the privacy and personal information of our users. This Privacy Policy ("Policy") explains how bdn88 collects, stores, uses, and protects your personal information.

By using our website and services, you consent to the terms described in this policy. If you disagree with any part of this policy, please stop using our services and contact our support team.

2. Information We Collect

When creating an account and using services on the bdn88 platform, we may collect the following types of information:

2.1 Information Provided Directly by You

• Full name and national identity card details (for identity verification)
• Date of birth (to confirm age verification — for users aged 21 and above only)
• Email address and mobile number
• Residential address
• Payment-related information — such as bKash, Nagad, Rocket account numbers or bank account details
• Username and password for account login (stored in encrypted form)

2.2 Automatically Collected Information

• IP address and device type
• Browser information and operating system details
• Time and duration of site visits
• Pages visited and usage patterns
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may sometimes receive information from trusted third-party service providers. Such information is always protected under this policy.

3. Purpose of Using Information

bdn88 uses collected information only for the following legitimate purposes:

1. Account Management: Creating, verifying, and keeping your account secure.
2. Service Delivery: Properly carrying out betting, gaming, and payment services.
3. Identity Verification: Confirming the age and identity of users in compliance with national laws and regulations.
4. Customer Support: Resolving your issues and answering your questions.
5. Security and Fraud Prevention: Preventing account misuse, fraud, and money laundering.
6. Service Improvement: Analyzing and improving the user experience on the platform.
7. Legal Obligations: Fulfilling applicable legal responsibilities and responding to requests from authorities.
8. Communications: Sending important account-related notifications.

We never use your information for purposes beyond those stated above.

4. Data Confidentiality and Sharing with Third Parties

bdn88 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in the following cases:

4.1 Service Provider Partners

We work with trusted service providers for payment processing (such as bKash, Nagad, Rocket, and bank transfer services), identity verification, and technical support. These partners receive only the information necessary to carry out their specific tasks and are bound to comply with our privacy standards.

4.2 Legal Requirements

We may be required to disclose information based on court orders, lawful requests from government authorities, or applicable legal obligations. In such cases, we provide only the minimum information required.

4.3 Business Changes

In the event of a business merger or transfer, user information may pass to the new party as part of the assets. In such circumstances, we will notify you in advance and this privacy policy will remain in effect.

5. Data Security Measures

We have adopted industry-standard security measures to keep your information secure on the bdn88 platform:

• SSL/TLS Encryption: All data transmissions on the website are handled through encrypted connections.
• Password Hashing: Your password is never stored directly; it is encrypted using a strong hashing method.
• Access Control: Only authorized staff can access the necessary data.
• Regular Security Reviews: The security of our systems is regularly tested and improved.
• Firewall and Intrusion Detection: Advanced technical barriers are used to prevent unauthorized access.

6. Cookie Policy

Cookies and similar tracking technologies are used on the bdn88 website. Cookies are small text files stored in your browser.

6.1 Use of Cookies

• Essential Cookies: Used to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to measure site usage and performance.

You can disable cookies by going into your browser settings. However, disabling certain essential cookies may cause some features of the site to not work properly.

7. Data Retention Period

bdn88 retains your personal information only for as long as necessary. Specifically:

• Information for active accounts is retained for the duration the account remains open.
• Even after an account is closed, certain information may need to be retained for a set period due to legal obligations.
• Financial transaction records are retained in accordance with legal requirements.
• Once the retention period ends, information is securely deleted or anonymized so that no personal identity is revealed.

8. Your Rights

As a user of the bdn88 platform, you have the following rights:

8.1 Right to Access Information

You can find out at any time what information we have stored about you. To do so, contact our support team.

8.2 Right to Correct Information

If there is any error in the information we hold about you, you can request a correction. We will fix it as quickly as possible.

8.3 Right to Delete Information

In certain circumstances, you can request that your personal information be deleted. However, it may not always be possible to delete all information due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances, you can request that the processing of your information be restricted.

8.5 Right to Lodge a Complaint

If you believe your information is not being used securely, you can lodge a complaint with us.

To exercise any of the above rights, contact our support team: [email protected]

9. Privacy of Minors

bdn88 services are for users aged 21 and above only. We do not knowingly collect any personal information from minors. If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.

10. International Data Transfers

Our servers and service providers may be located in various countries. Even if your information is transferred internationally, the protection standards described in this policy are maintained. We ensure that wherever data is processed, the standards of this privacy policy remain upheld.

11. Policy Changes

bdn88 reserves the right to change, amend, or update this privacy policy at any time. For significant changes, we will:

• Publish the updated date on this page.
• Notify users by email where necessary.
• Display a notice on the site.

Continuing to use the site after changes have been made will be considered as your agreement to the updated policy.

12. Contact

If you have any questions or concerns about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week
• Language: Support is available in both Bengali and English

We are committed to ensuring the highest quality of service and data protection for users in Bangladesh. Your privacy is our top priority.